Senior Operations Manager (Mandarin Bilingual)

Qualifications:

• Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)
• 3-5 years in an operational management role
• Minimum of 2 years in college, preferable a bachelor’s degree
• Willing to work a flexible schedule, including nights and weekends
• Teach direct reports to become inspiring leaders for their own direct reports and model similar behavior as leaders of Leads.
• Capable of multitasking, being agile, and maintaining flexibility.
• Embrace the adventure with Client, Peers, and teams and use superior communication skills to cultivate professional relationships with Client.
• Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles.