Customer Service Representative

₱15000-30000 per month
Entry Level / Junior, Apprentice


    • Must be at least a High School graduate.
    • Must be at least 18 years old.
    • No work experience is required, BPO Exp is a plus.
    • Must be willing to work at the office or WFH based on company business needs.
    • Must be fluent in conversational English
    • Must have good computer skills and can type at least 25wpm.

Job Responsibilities

    • Providing day-to-day customer service support to customers needs based on client account services or products.
    • May handle assistance through phone, email or chat.
    • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
    • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
    • Ensuring quality support and customer satisfaction.